Project Lead, Culture & Strategy

Our client within boutique management consulting is seeking a Project Lead, Culture & Strategy to join their team on a parental leave contract. This role reports directly to the VP, Culture & Strategy.

The Project Lead, Culture & Strategy is a high-impact, client-facing role responsible for the end-to-end planning, coordination, and delivery of complex culture and executive programs.

This role serves as the primary liaison between the firm’s culture practice’s internal account leads, consultants, coaches, and client stakeholders, ensuring seamless execution, high-quality client experience, and operational excellence across multiple concurrent engagements.

The Project Lead, Culture & Strategy plays a critical part in translating the firm’s culture and leadership expertise into high impact, well executed client experiences – ensuring that programs are delivered with rigor, care, and credibility while strengthening long-term client relationships.

Responsibilities :

Program & Project Management

  • Manage the end-to-end coordination of culture programs – including the development of workplans, assessment administration, interview and focus group coordination, and support for client session design and delivery – from targeted team engagements to large-scale culture activations.
  • Serve as the primary back-up to the Executive Business Partner to the CEO, and step in as needed to manage executive-level leadership programming, including leadership assessments, executive coaching engagements, and multi-session leadership programs.
  • Develop and manage detailed project plans, timelines, milestones, and dependencies across multiple client engagements simultaneously.
  • Proactively track progress, anticipate and mitigate risks, and coordinate deliverables, ensuring programs remain on schedule and aligned with client expectations.

Client & Stakeholder Engagement

  • Act as the VP’s liaison with internal and external stakeholders, and represent the VP in communications when appropriate.
  • Partner with peer project leads and senior client stakeholders to schedule assessments, interviews, meetings, workshops, and executive sessions.
  • Draft and manage polished, executive-level communications, including updates, follow-ups, confirmations, and issue resolution.

Assessment & Survey Coordination

  • Support assessment design and setup by gathering required inputs, coordinating with external partners and vendors, and ensuring alignment with program objectives.
  • Manage the launch, in-field period, and close-out of culture and leadership assessments, ensuring statistical validity, confidentiality, and participant clarity.
  • Monitor response rates, troubleshoot access issues, and manage deadlines as needed while maintaining data integrity.

Internal Collaboration & Delivery Support

  • Partner closely with the firm’s account leads, fellow Project Leads, consultants, facilitators, and coaches to align on program design, delivery readiness, and client context.
  • Coordinate logistics for in-person and virtual sessions, including materials, room setup, and technology requirements.
  • Draft, edit, and format client-facing materials, including presentations, reports, proposals, and other facilitation resources.
  • Ensure branding consistency, accuracy, and polish across all client deliverables and communication touchpoints.
  • Bring structure and clarity to ambiguous situations – helping the team align on next steps, priorities, and execution approach.

Financial & Operational Oversight

  • Maintain accurate records and documentation across internal systems (e.g., SharePoint, Monday.com, Salesforce).
  • Support pricing coordination, invoicing timelines, and billing accuracy in collaboration with Finance.
  • Track contract scope, program phases, and delivery milestones to support accurate reporting and invoicing.
  • Track key project data to support internal forecasting, resourcing decisions, and revenue tracking.

Quality & Client Experience

  • Anticipate client needs and proactively resolve issues related to scheduling, availability, or program flow.
  • Maintain a high standard of professionalism, warmth, and responsiveness across all touchpoints.

Qualifications:

  • Strong project management and organizational skills with proven ability to manage complex, multi-stakeholder initiatives.
  • Exceptional written and verbal communication skills, demonstrating confidence and empathy, particularly with senior and executive audiences.
  • High attention to detail balanced with the ability to operate with agility and move at pace.
  • Comfort working across ambiguity, shifting priorities, and last-minute changes; composed under pressure.
  • Strong bias to action – proactive, resourceful, and solutions-oriented, with the ability to move work forward independently by delivering creative, practical solutions.
  • High emotional intelligence with critical thinking and sound judgement; ability to manage sensitive information with discretion and professionalism.
  • Proficiency with project management and collaboration tools (e.g., Microsoft Teams, SharePoint, CRM platforms).
  • Experience working on culture, leadership, or organizational transformation initiatives is an asset.

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TDS Personnel is an equal opportunity employer committed to fostering an inclusive and accessible workplace in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.

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