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Technology Manager

  • Permanent
  • Date Posted: November 11, 2025
  • Salary: 115-120k

Our client within wealth management requires a Technology Manager to join their team. This highly collaborative, hands-on role ensures technology runs reliably and seamlessly every day. The Technology Manager leads a small team and key vendor relationships to deliver exceptional support, continuous improvement, and integration across the technology ecosystem.

 

The role is both a fixer and an integrator, able to roll up their sleeves while managing the roadmap that connects the business systems into a smooth, secure, and scalable environment. It will best suit a systems-minded professional that thrives in small, fast-moving environment where technology strategical enables client outcomes.

Responsibilities :

  • Manage delivery of technology roadmap, ensuring alignment with business goals and priorities.
  • Integrate commercial platforms (Salesforce, SharePoint, MS365) with our proprietary TOM3 reporting system into a unified, reliable ecosystem.
  • Lead and develop the technology team, fostering collaboration, accountability, and speed.
  • Oversee our technology vendors, ensuring SLA performance and rapid issue resolution.
  • Hands-on problem-solving technology breakdowns, problems, and challenges, direct support to users
  • Manage business resumption protocols. Triage and coordinate advisor-impacting incidents to restore service quickly.
  • Ensure data security, incident response, compliance, and standardization across systems.
  • Manage technology renewals, licensing, and procurement, supporting the CFO with budget forecasting and cost analysis.
  • Manage vendor SLA’s, project scoping & deliverables
  • Champion new technologies (automation, AI tools, analytics) that enhance advisor and client experiences.
  • Simplify processes, reduce friction, and foster digital fluency across the firm.
  • Provide quarterly updates on performance, risk, and ROI.
  • Define and maintain key metrics: uptime, SLA compliance, and system adoption.
  • Ensure all systems comply with security and privacy requirements

Qualifications:

  • 5+ years of experience working in a similar role, strong enterprise-class systems thinker
  • Hands-on problem solver. Strong abilities around root cause analysis, project coordination and organizing. Experience working with MSP vendors (TELUS), CRM platforms (Salesforce), cloud-based solutions.
  • Relevant Microsoft technical certifications, cyber-security designation a plus, experience with AI systems / CoPilot, DLP, Purview, E5, and SharePoint. Fundamental knowledge of network infrastructure. Comfortable supporting desktop hardware. Apple Mac experience is a plus.
  • Demonstrable ability to drive multiple tasks and projects to timely completion in a dynamic team environment, working with and through specialists.
  • Strong supervisory and managerial skills, demonstrable leadership abilities
  • Demonstrated expert-level communications skills, both written and verbal, ability to capture and present information clearly and concisely, particularly in a sales-oriented financial services firm.
  • Demonstrated ability to build trusted professional relationships and coordinate across a team.

 

To apply, upload your resume and complete the required information in the “Apply For The Job” section located to the right of the posting. Alternatively, quote the position title and email your resume to: Lindsey; l.title@tdspersonnel.com

 

 

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TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.

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