1) Professional Administrative Support
- Provide proactive administrative support including liaising with key internal and external contacts, scheduling and general correspondence to ensure all needs of the Managing Director are met.
- Prioritize and organize work to facilitate the smooth running of the business.
- Manage and monitor the calendar of appointments, upcoming events and facilitate prioritized response to matters requiring immediate attention.
- Coordinate agendas, dispatch meeting invitations, book meeting rooms, and arrange for IT resources.
- Develop and maintain an efficient recordkeeping / filing system (both electronic and hard copy as required).
- Maintain cleanliness of CEO’s office environment and organize CEO’s files and records.
- Develop communications and correspondence as required.
- Participate in planning, organizing and implementation of events (e.g., roadshows, conferences).
- Manages complex international multi-leg travel, often requiring continuous changes and rescheduling.
- Meeting support (e.g., minute taking, summarizing action items and next steps) as required.
- Manage expenses.
- Screen telephone calls and respond to moderately complex inquiries or matters of an administrative or operational nature.
- Identify and respond to appropriate requests independently and confidentially.
- Primary contact for all general inquiries.
- Liaise between Managing Director and all other team members.
- Develop and leverage relationships to foster and support intra-group coordination.
- Exercise diplomacy and be a professional representative of the team.
- Interacts with colleagues, vendors and clients globally, dealing with multiple timezones and cultural implications.
- Will be provided with a company iPhone to monitor urgent requests after-hours.
2) Expense Analysis & Support Accountabilities
- Monitors and analyzes CEO expenses to determine whether personal or company-related.
- Works closely with Office Manager to ensure all invoices, vendor payments and receipt tracking are completed in a timely manner.
3) General Office Administration
- Liaise with Office Manager regarding maintenance issues and premises/equipment upkeep.
- Prepares and dispatches outgoing mail and interfaces with couriers.
- Order and approve catering, supplies, and stationary purchases within budget.
- Maintain document files and archiving of records.
- Work with Office Manager to maintain vacation records for the department.
- Performs back-up function for other administrative staff during absences.
- Maintains and handles confidential client and leadership information appropriately.
4) Personal Assistance Administration Accountabilities
- Personal tasks to allow the CEO to more easily conduct business, including but not limited to:
- Picking up food (snacks/lunch/dinner) or sundries.
- Booking personal appointments and reservations.
- Personal travel arrangements.