Project Lead, Leadership

Job Description:

Our client, a boutique management consulting firm requires a Project Lead, Leadership to join their team. As the Project Lead, Leadership, you will play a central role in delivering high-impact leadership programs that deepen client relationships and support business growth. Reporting to the VP of Leadership & Client Engagement, you will serve as a project partner – leading the coordination of complex client engagements and ensuring every interaction is thoughtful, well-integrated, and aligned with client goals.

This is a dynamic, client-facing role that blends project management, program coordination, and relationship-building. You will help ensure smooth execution, enhance the client experience, and identify opportunities for deeper engagement and long-term value.  If you bring structure to ambiguity, think proactively, and are energized by meaningful, client-focused work, this is an opportunity to contribute to programs that make a difference – and grow alongside them.

Responsibilities:

Client Engagement & Account Support

• Support the VP, Leadership & Client Engagement in managing key client accounts, maintaining trusted relationships, and identifying opportunities to grow or expand engagements.
• Act as the primary administrative liaison for clients, coordinating meetings, preparing agendas and summaries, and ensuring all touchpoints are proactively coordinated.
• Find and share timely, relevant articles and research to spark insight, add value, and deepen client engagement.
• Consolidate client feedback, highlighting relevant metrics and insights to track progress and demonstrate value.
• Monitor client satisfaction and engagement trends; surface insights to help inform strategic account decisions.
• Maintain accurate and up-to-date client records in Salesforce to enable client engagement, to track engagement milestones, and support proactive relationship and account management.
• Track the VP, Leadership & Client Engagement’s delivery targets and forecast availability.

Engagement & Project Coordination

• Coordinate the end-to-end coordination of leadership development programs, executive coaching, and assessment engagements to ensure smooth execution and delivery that meets or exceeds client expectations.
• Support coach-client matching and engagement logistics from intake to close, including gathering feedback and ensuring alignment and progress at every stage.
• Create and maintain, and share with clients, detailed project workplans, timelines, deliverables, and milestones; proactively flag risks or delays.
• Maintain tracking systems and engagement dashboards for real-time visibility to internal teams and clients.
• Administer assessments and feedback tools with care and precision, ensuring timely follow-up and reporting.
• Create Salesforce entries for all opportunities and orders to support Finance & Administration with accurate invoicing, POs, and budget tracking.

Content, Material & Proposal Support

• Draft, edit, and format client-facing materials, including presentations, reports, proposals, and facilitation resources.
• Conduct research and gather inputs to support proposal development, program design, and tailored client materials.
• Ensure branding consistency, accuracy, and polish across all client deliverables and communication touchpoints.

Internal Collaboration & Coordination

• Act as a key internal partner to the VP, Leadership & Client Engagement to support engagement management, communication, and delivery planning.
• Collaborate with colleagues to align priorities, manage resources and ensure the informed execution of all engagements.
• Identify and recommend process improvements that enhance delivery efficiency, client experience, and team collaboration.

Qualifications:

• Bachelor’s degree in Business, Organizational Development, Psychology, or a related field.
• Minimum 5+ years of experience in project management, leadership development, or coaching program delivery.
• Experience in coaching, consulting, or talent development is highly valued.
• Advanced proficiency in Microsoft Office 365 (Excel, PowerPoint, Outlook, Teams).
• Familiarity with CRM systems (e.g., Salesforce) and project management tools (e.g., Asana, Monday.com, Smartsheet).
• Project Management certification (e.g., PMP) is a plus.

Skills & Attributes:

• Exceptional interpersonal and communication skills, with the ability to engage confidently and empathetically with senior leaders and diverse stakeholders.
• Highly organized with strong time management and project coordination abilities, ensuring the successful delivery of complex engagements.
• Proactive and resourceful; thrives in fast-paced environments and remains composed under pressure while managing multiple priorities.
• Strong problem-solving skills, with the ability to navigate ambiguity and deliver creative, practical solutions.
• High emotional intelligence and sound judgment, and the ability to manage sensitive information with discretion and professionalism.

To apply, upload your resume and complete the required information in the “Apply For The Job” section located to the right of the posting. Alternatively, quote the position title and email your resume to: Lindsey; l.title@tdspersonnel.com

If you are already registered with TDS Personnel please contact your Consultant.

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.