Bilingual Account Specialist

Salary Range: $18.00/hr
Employment Type: Contract
Job Industry : Retail | Marketing and Communications
Job Category: Customer Service
Posted on: April 12, 2018


Downtown retail marketing production company requires a Bilingual Account Specialist/Customer Service Representative (French/English) to work with key accounts on a permanent basis.  Primary responsibilities will include:

• Responding to inquiries from the client regarding issues relating to orders, inventories, item tracking and other information
• Processing and maintaining orders that come in via phone, web and bulk orders using AS400
• Overseeing the data set up and maintenance of all customer accounts
• Preparing and maintaining files, records and documents
• Working closely with the client, field and corporate personnel, internal warehouse and operations staff and the client account & production teams

Experience/Qualifications:

• 2-5 years customer service and/or account management experience preferred
• Must be able to communicate fluently in French and English through verbal and written communication 
• Excellent organization, communication and interpersonal skills
• Ability to work independently and manage priorities under tight timelines
• Critical thinking, strong analytical skills and problem solving ability
• Ability to handle a variety of tasks effectively and efficiently
• Fundamental knowledge of the retail environment is a plus
• Ability to prioritize multiple projects and requests
• Must be a team player
• Excellent knowledge of Microsoft Office Suite products

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.


To apply now contact: l.steinberg@tdspersonnel.com

TDSTweets

© 2012 TDS All rights reserved | Privacy Policy

Follow us on  

 

1240 Bay Street, Suite 805, Toronto, ON M5R 2A7
Tel: (416) 923-4397 Fax: (416) 923-9100
E-Mail: tds@tdspersonnel.com